Shipping

WHEN WILL MY ORDER SHIP?

Your items will be printed after you order them. Your order is hand-printed by real humans. The printing process takes 2 to 3 business days before it is shipped to you. Some items will be shipped separately, and may take a bit longer due to the printing process. Some items are shipped separately. All items are packaged separately to insure they arrive in good order. If you purchased multiple items then items in your order may be shipped separately.

WHAT SHIPPING OPTIONS DO YOU OFFER?

Depending where you are we ship differently. US standard domestic shipping takes 5 to 8 business days (2 to 3 business days for printing, plus 3 to 5 business days to ship). International shipping takes 1 to 3 weeks (including 2 to 3 business days for printing process).

WILL I BE RESPONSIBLE FOR EXTRA SHIPPING FEES?

Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. 

WHERE CAN I FIND A TRACKING LINK?

You should have received an email with a confirmation receipt when you placed your order, and another email with a tracking link when your order was shipped. Simply click on the tracking link in that email and you will be automatically redirected to the tracking information.

If you didn’t receive a tracking confirmation, check your email spam folder. Sometimes our emails get sent to the spam folder accidentally. If it is not there, contact customer support sunsetlives@gmail.com.

WHY DIDN’T I RECEIVE MY ORDER?

Oh no! If you placed an ordering shipping to the US more than 10 days ago or an international order more than 30 days ago, contact customer support via email sunsetlives@gmail.com immediately and we will take care of that for you right away!